How We File
SNITCH files complaints under our own name and business address as the complainant of record. Your name and contact information do not appear on the complaint we submit. This is the heart of what we do: the municipality receives a legitimate complaint about a real condition, with SNITCH — not you — listed as the party who filed it.
Substituting SNITCH as the complainant keeps your name off the filing itself. It is not an absolute guarantee of anonymity. Florida's public-records law (Chapter 119) governs what becomes disclosable, anonymity rules vary by municipality, and we cannot control what a jurisdiction does with records once a complaint is filed. We tell you the specific jurisdiction's posture before you order, so you can decide with the facts in front of you.
We also comply fully with the law. If a court orders us to disclose your information, we will provide it as the law requires. We will not break the law to protect a client's identity, and we won't pretend otherwise.
Accuracy & Client Responsibility
SNITCH files code complaints based on the information clients provide. We confirm that a complaint describes a fileable violation category and that the jurisdiction will accept our filing. We do not independently verify the underlying facts — whether photos are accurate, or whether a described condition exists as represented. Clients are responsible for the truthfulness of their submissions. Knowingly filing false information can carry civil and criminal consequences under Florida law, and that responsibility rests with the client. SNITCH assumes no liability for false, inaccurate, or misleading information a client provides.
Not for Private Disputes
SNITCH is not a venue for personal conflicts. We decline submissions that appear to arise from disputes, legal feuds, retaliation, or harassment involving a property owner or occupant.
If You Are in Danger, Call 911
If you or someone else is in immediate danger, call 911 or your local law enforcement agency. SNITCH facilitates non-emergency code compliance complaints only. If you believe a situation involves an urgent health or safety risk — a gas leak, building collapse, or fire hazard — do not wait on us. Contact your local emergency services or municipal code enforcement office directly.
