SNITCH files code violation complaints with Florida municipalities on behalf of residents. This page explains the rules we work by: the complaint has to be made in good faith, about a condition the client has actually seen, in a jurisdiction that will take it. Our name goes on the filing as complainant of record. The client's doesn't.

Ethical Commitment

We file on real, observable violations. We don't file frivolous, malicious, or retaliatory complaints, and we turn away submissions that look like a neighbor feud wearing a code-enforcement costume. SNITCH is a filing service for legitimate violations. It is not a way to point the city at someone you're mad at.

Compliance With Florida Law

SNITCH operates under Florida law, including Senate Bill 60 (2021), which did away with anonymous code enforcement complaints across the state. Since SB 60, the complainant's name and address go on the record, and that record is public under Chapter 119. Because SNITCH is the named complainant, a public-records request pulls our information rather than the client's. That lowers the client's exposure. It does not eliminate it, and the details vary by municipality. We tell every client exactly where they stand before anything gets filed.

What We File and What We Don't

We file on documented property conditions that violate a city or county ordinance: overgrown lots, dead vehicles on private property, unpermitted construction, junk and debris, illegal land use, short-term rentals operating outside local rules, and the like. We don't file on hearsay, on things the jurisdiction's code doesn't actually cover, or on anything false or misleading. Knowingly filing a false complaint is a crime in Florida, and that liability sits with the client, not us.

Privacy and Public Records

Under Chapter 119, a complainant's name and address are public. SNITCH files in its own name, so what the public record shows is ours. We use client information only to process the filing, and we comply with lawful disclosure requests. We will not tell you your identity can never be traced. Sometimes the only person who could have noticed a particular violation is obvious no matter whose name is on the form. We say that out loud rather than let you find out later.

Reducing Retaliation Risk

Florida requires a named complainant, so what SNITCH offers is narrow and specific: our name on the complaint instead of yours, which keeps you out of the public-facing part of the process. That makes it harder to trace the complaint back to you. It is not a shield against retaliation, and we don't sell it as one. If a filing could still expose you, we'll say so and let you make the call.

Vetting

Before we file, we confirm the complaint fits a violation category the jurisdiction actually enforces and that the municipality accepts agent-filed complaints. We may ask for photos or other documentation. Clients who keep sending us baseless complaints get cut off. We are an administrative filing service, not an enforcement body; we have no say in how any complaint is decided.

Conclusion

SNITCH exists so that people who would otherwise keep quiet about a real code violation, because they're afraid of what comes next, have a way to report it. We file in good faith, inside the lines Florida law draws, and we're straight with clients about what filing through us does and doesn't protect.